Jenna HandHOSPITAL MANAGER
Jenna joined Park Animal Hospital in early 2015 to fill a reception/assistant vacancy. She has a positive and calming influence on everyone around her, animals and people alike, and has become a very important part of Park life, both at the front of the hospital as well as the back and in exam rooms. So important, in fact, that in July of 2018 she became our hospital manager! We are lucky to have someone so caring and thorough who knows this hospital inside and out to steer us through all of the inevitable ups and downs.
Not long after being hired, Jenna adopted Smush, a Persian who was found by one of our clients in her backyard, un-neutered and without a microchip. Jenna also has another rescue cat, Murphy, a rescued Schnoodle named Ozzie and a rescued Mini Golden-doodle named Clara. Her favorite things to do are bike riding with her dad in the summer (in 2022 that included a ride to fundraise for The Farley Foundation) and binge watching anything on Netflix.
'I love being a part of the Park family - every single person here has so much love for the animals we help each day. I couldn't ask for a better team.'
Mads Christensen he/him
Mads is the guy we go to when something needs fixing - whether it be a door falling off the hinges or a computer acting up, he always seems to find the answer. He also happens to be Dr Gitte's husband ...which may explain why she is so happy all the time :D
Gitte Fenger, DVM (pictured here with Goldie) she/herVETERINARIAN & HOSPITAL OWNER
Barbara Alexandre, DVMVETERINARIAN
Dr Alexandre graduated from the University of Guelph in 2008 with a degree in veterinary medicine - and 2 kids under 4 years old! She has a deep passion for caring for animals and hopes at least one of her now four children will one day follow in her footsteps.
When not at work, Dr Alexandre is busy chauffeuring her kids to their various sports and, when she does get a minute to herself, she enjoys reading and biking. She is a self admitted yogi fail but hasn’t ruled out giving it another go.
In addition to her 4 human kids, Dr Alexandre has a rescued Pixie-bob cat named Max and also looks after her parents' pets Molly, Marley, Alabama, Zoe and Dougie (a rescued shepherd cross who is near and dear to her heart and is her phone screen saver ...shhh don’t tell her kids!).
Melanie Pettersen, DVMVETERINARIAN
Dr Melanie Pettersen joined Park like a missing coffee-guzzling puzzle piece in October 2021. She loves surgery and deep-diving into complicated medical cases.
When not at work, she thoroughly enjoys chasing (and being chased by) her adorable twins and Greyhound Hank.
Oh, and she moonlights as a professional snuggler (at least that's what we think, she hasn't given us her real bio yet, lol!).
Christine Coia (pictured here with Bella)RECEPTIONIST
Thanks to a lifelong friendship with our one and only Madeleine Masters, Christine was convinced to join Park in December of 2019. And she fit right in from day 1! Christine was literally at the forefront of keeping us all safe throughout the pandemic, keeping our door closed so we have been able to stay open to care for your pets. It is also her voice you hear on our answering machine :)
In addition to their son (Logan) and daughter (Astrid), Christine and her husband Chris have a brown tabby cat named Olive, a gentle German Shepherd named Bella, and a boisterous American Bulldog named Prince.
Beth Masters (pictured here with Charlie) she/herRECEPTIONIST
Beth graduated from Humber College’s Film and Television Production program in 2017 with an end goal of working as a sound technician in film and television. She joined Park in early 2020, taking after her sister, Tori, who worked as a receptionist at Park from 2013 until 2018. In addition to having shared the front seat at Park, Beth and Tori also have kickboxing in common, a sport they get a kick out of together! Beth and her husband, Dom, hope to make their own furry family one day - perhaps a mix of dogs, cats, hedgehogs, and rats - but for now they enjoy occasionally babysitting for Tori and her husband.
Kaitlyn Tidd (photo coming soon)RECEPTIONIST/VETERINARY TECHNICIAN
Kaitlyn joined Park in October of 2019. Her passion for animals and the environment make her a perfect fit!
Kaitlyn graduated from the Veterinary Technician program at Georgian College in 2013 and from the Law Clerk Advanced program at Durham College 4 years later. She has 2 chihuahuas (Moose & Barlow) and 3 cats (Autumn, Storm & Havok).
Madeleine (Maddi) Masters (pictured here with Purrogie)VETERINARY TECHNICIAN
Madeleine (aka Maddi) is a proud veterinary technician! She started her animal lifestyle from day one - living with 3 old English sheepdogs as her assistant caregivers. She was introduced to horses around 7 years old and that became her life outside of school until about 24 years old.
Maddi attended Georgian college to become a veterinary technician in 2007, and says it is the best decision of her life! Her favourite part of school was dentistry, which lead her to become our dental 'go-to person' here at Park.
She worked with Dr. Hill at Bloor Mill Animal Hospital for the first 3 years after finishing tech school. His mentorship gave her the confidence and skills that have helped mold her into the tech she is today. The next part of her journey took her to Endsmeet Animal Hospital in Bermuda. This was a life experience she will never forget! She enjoyed the island life for 3 months and celebrated her 25th birthday there. Returning to Canada was tough but then she locked in an interview at Park and soon became a fundamental part of the Park family.
Maddi has the biggest heart when it comes to fur babies. During her first year at Park she rescued Purrogie (kitty in her photo). Purrogie made her the fur mama she is today. She now has 5 rescue dogs! Winston, Eddie, Leo (daVinch), Prada, and Chawrlyy.
Her passion at Park is dentistry which includes helping cats and dogs maintain a healthy mouth through all of their years. Since taking in Leo (a Frenchie) she has been focused on brachycephalic awareness and education. She loves to learn and share her experiences to help educate clients.
'I love being a veterinary nurse, and it makes it even more amazing being a part of our team at Park Animal Hospital!!' - Maddi
Courtney Barbosa (pictured here with Bug)REGISTERED VETERINARY TECHNICIAN
Courtney and her 2 cats, Bug and Mouse, were born and raised in Bermuda. She decided to come to Canada to pursue her studies and graduated with a Bachelor of Science degree from the University of Guelph in 2018 and then from Sheridan College's Veterinary Technician program achieving her 'R' status in August of 2020.
Courtney joined Park in October 2019 and - so very fortunately for us - has decided to stay in Canada for the time being.
When not working, Courtney's favourite thing to do is to explore scenic walking trails, but only when it isn’t too cold; her winters are spent drinking tea while wrapped in a cozy blanket.
In the fall of 2020, Courtney adopted a Lab mix named Ryker who would come to work with her almost every day. Ryker passed away suddenly on August 8, 2022, but throughout his short life he taught her much about how complicated life can be and to live life to the fullest each day. She now shares her life with a gentle, deaf Chinese Shar Pei named Lucki, and Louie, a smart little Lab-mix rescued from starvation in Manitoba.
Sofie Riendeau (pictured here with Squishy) they/themVETERINARY TECHNICIAN
Coming to Park Animal Hospital is a family tradition older than Sofie - their parents started bringing their Labrador retrievers to Dr Hainish in March of 1995, almost 30 years ago! Growing up loving all creatures great and small, and volunteering with us during high school, it was no surprise to us that Sofie would choose a career allowing them a lifetime of caring for animals. They soon enrolled in the veterinary technician program at Georgian College and we jumped at the chance to hire them as soon as they finished the program!
Sofie has 4 pets (a happy beagle named Squish, a polydactyl cat named Kirby, a leopard gecko named Nemo, and a corn snake named Max). In their spare time, Sofie plays softball and hockey and loves to draw and sing.
Alicia Gilks (pictured here with Captain Peeps)VETERINARY ASSISTANT
Alicia’s passion for animals led her to complete a high school co-op program at a veterinary referral clinic. From there she went to work in a pet store until we recruited her in November of 2000, one of the best decisions we ever made! Alicia has worked here longer than anyone else - even her boss!
Alicia (pictured here with our beloved Captain Peeps) shares her life with her daughters Erilynn and Abriel, 2 cats (Fluffy, a handsome but badly injured stray cat Alicia rescued in the winter; and Lucky, Fluffy’s mother who Alicia also rescued) and a varying number of rats. Always in her heart are Bunny (Alicia’s beloved Pekingese dog) and cats Molson, Mookie, Mr George, Owl, Kitty and Cat (her ‘soul-kitty’ who was rescued from the pet store where Alicia worked).
Depending on the season, Alicia enjoys swimming or skating and can often be found with a book in hand. Her favourite author is Stephen King.
Carolina Gallegos (pictured here with Miata)VETERINARY ASSISTANT
Carolina has been a part of the Park team since 2011. She has a spinach-loving green budgie named Birdie NumNums whom her neighbour’s sister found in their chimney.
You will find Carolina cheerfully greeting you and your pets for appointments as well as caring for them behind the scenes when you have to leave them with us - and she is most likely the one who will report test results to you as well.
Despite being allergic to both dogs and cats, her love of animals is so strong that she refuses to let her immune system win! And we are so glad, because animals always feel so safe and comforted by her.
Mercedes became an official part of our Park family in July 2019. She happily lazes in her cat tree found in the center of our clinic. If not in her tree, she is typically chasing a recently opened can of food or the sound of a treat bag. Food is the way to this girl's heart. She accepts the occasional petting session but will let you know when she's had enough. Mercedes unexpectedly fit perfectly into the clinic cat role and we are lucky to have her.
VOLUNTEERS & CO-OP STUDENTS
We strongly believe in getting and giving a good education. To this end, you will often see a student at Park. They may join us in the appointments & in surgery. There is no better way to know if veterinary medicine is an appropriate career choice unless you have experienced life behind the scenes. We require that all volunteers be at least 16 years of age and follow all confidentiality rules that apply to the rest of the team.
Our Angel, Pitsou
Pitsou had been coming to Park Animal Hospital since he was less a year old, but he didn't move in until September of 2017 in his 15th year when his beloved life-long companion became unable to take care of him. He settled in to our hospital better than we ever could have hoped for - fearlessly patrolliong all areas, seemingly oblivious to the danger that dogs could pose him! Diabetes and missing most of his teeth didn't slow him down one bit. He enjoyed cuddles and had perhaps the loudest purr you would ever hear - and when we stopped petting him he was quick to reach for our hands with his paw to get just a little more love. Pitsou passed away surrounded by love March 6, 2019.
Our Angel, Captain Peeps
This feisty little black kitty arrived in the arms of one of our clients in the fall of 2012. She had been seen living on a street corner for a while and then one day she was gone. The next time our client saw her, Peeps was badly injured. She scooped her up and brought her to us.
Peeps was a mess - she was covered in so many lice and nits that she looked brown instead of black. She could barely walk and had uncontrollable diarrhea. She was skin and bones, had only 1 tooth left and, worst of all, she had sustained a terrible eye injury. We tested her for feline immunodeficiency virus and sure enough this little street cat was positive. We decided we would try to save her and give her a comfortable life with us for whatever time she had left - which turned out to be just over 5 years.
Peeps passed away peacefully surrounded by love on October 26, 2017, due to multi-organ failure. Even though she was with us for many years, you might never have seen her unless you spent time in the treatment area of our hospital. There she would patrol the grounds and catch up on beauty sleep in her many beds and all the sunbeams she could find. She was sometimes mistakened for Goldie, our other black clinic cat, until a closer look would reveal a missing eye. Unlike Goldie, she was probably the baddest clinic cat ever but that didn't stop us from loving her deeply or being ever so proud of her. She was a perfect fit for our Park family and we miss her dearly.
Our Angel, Goldie
Goldie arrived in a cardboard box outside our front door on August 20, 2010 – the day after Gitte & Mark officially took over Park Animal Hospital. She turned out to be the most wonderful “hospital warming” gift ever!
Even though she was emaciated, loaded with fleas, missing most of her fur, had bloody feet, a badly ulcerated upper lip, a growth on her tongue and a hole in the roof of her mouth we could easily see that she had a gentle and trusting soul. There was a note in the box with her explaining that she had been living in the backyard of some people who kindly had fed her but could plainly see this sweet cat was in desperate need of serious medical attention. We searched unsuccessfully for her family, and then adopted her ourselves.
From her first day here, Goldie settled right in to the hospital, and in to our hearts. Indeed she became the heart of our hospital. She made herself at home on the reception desk counter (on a bed next to the catnip jar, of course) from where she could survey all of the comings and goings.
With on-going loving care from all of her Park mommies and medical attention for her food and flea allergies, eosinophilic granuloma complex and chronic kidney disease, Goldie’s health vastly improved. She clearly enjoyed her many roles as omnipotent supervisor, misled mouser, loving lap-warmer (especially at our weekly staff meetings), and all-around-giver-of-comfort at our hospital.
Goldie passed away on the evening of Wednesday, September 27, 2017. We surrounded her with love and peace as we said a tearful goodbye to this gentle girl who graced our hospital for 7 wonderful years. We still don't know who left her on our doorstep all those years ago, but we are exceptionally grateful that they did.